Customer Meeting Coordinator AIRBUS

As a Customer Meeting Coordinator (d/f/m), you will play a pivotal role in managing customer interactions in the unique environment of the Airbus Airspace Customer Definition Centre (CDC) located in Hamburg Finkenwerder. This world-class facility enables airlines and leasing companies to define and customize aircraft cabin interiors efficiently. In this dynamic position, you will ensure first-class hospitality and customer service, acting as the primary communicator between airline customers and various Airbus teams, while driving critical decision-making processes and delivering high-quality results. Your tasks: - Represent the interests of Airbus at the CDC by delivering exceptional customer service and hospitality to airline customers. - Act as the primary point of contact for internal Airbus departments and cabin suppliers during customer meetings. - Prepare and facilitate customized agendas for each customer meeting, ensuring objectives are met and decisions are guided effectively. - Collaborate with the CDC technical team to guarantee on-time construction and preparation of temporary cabin mock-ups. - Ensure the availability of dedicated equipment and expert teams for seamless execution of customer meetings. - Work in a structured yet dynamic environment to resolve unexpected challenges and meet both customer and organizational demands. #### VORAUSSSETZUNGEN: - Possess a degree in Engineering, Business Administration, or International Management. - 4 years of customer service or equivalent work experience. - Demonstrable expertise in project management and process planning, with 3 years of relevant experience. - Proficiency in English at a negotiation level. - Hands-on experience with Google Workspace tools. - Strong communication and interpersonal abilities to manage contacts across all levels. - Capability to work independently in a structured yet creative environment. - Flexibility to adapt to unexpected circumstances and situations. #### Benefits: - An unlimited employment contract - 35-hour workweek - 30 days of annual leave - An annual salary of around 80.000 € - An attractive package following the Equal Pay model - Flexible handling of overtime through compensatory time-off or payment