Workplace Operations & Culture Manager

Join Choco, where we build and own solutions that reshape a broken food system.

The global food supply chain is inefficient by design. Waste is high, margins are thin, and most distributor order processes are done over the phone, tracked across broad spreadsheets, and based on intuition rather than strong data.

At Choco, we’re changing that. We build software used daily by food distributors and their customers to run their business. It automates orders, reduces errors, and helps operations run faster and more reliably. Because it’s embedded in daily operations, our SaaS platform has immediate, real-world impact, on efficiency, margins, and how businesses run day to day.

About the role

We are looking for a hands-on, creative and people-oriented Workplace Operations & Culture Manager (f/m/d) to support our Berlin office.

You’ll be the key onsite contact for our Berlin office, creating an organised and welcoming workplace for employees. You’ll coordinate suppliers and services, resolve practical workplace needs, and bring our culture to life through thoughtful team events and employee initiatives.

What you’ll do

• Keep the Berlin office running smoothly, ensuring workspaces, meeting rooms and shared areas are organised, stocked and ready for use.

• Act as a reliable onsite point of contact for employees, resolving workplace needs quickly and professionally.

• Coordinate building management, cleaning, maintenance providers, deliveries and other external vendors.

• Build a regular calendar of engaging office moments, such as team breakfasts, seasonal celebrations, community lunches and larger company gatherings, using employee feedback to create initiatives people genuinely want to join.

• Plan and deliver internal events, team gatherings and employee initiatives that bring our Berlin office culture to life—from developing creative concepts and managing budgets to sourcing suppliers, coordinating logistics, communicating with attendees and ensuring a smooth experience on the day.

• Manage office supplies, access cards, post, deliveries, invoices and workplace-related administrative records.

• Coordinate with IT on equipment preparation, access requests, technical issues and device returns.

• Ensure common areas remain clean, functional and welcoming, including coordination with cleaning and service providers.

• Help document and improve workplace processes as the Berlin office evolves.

What we’re looking for

• You have 3+ years of experience in workplace operations, office management, community management or event management.

• You are an excellent communicator who builds trusted relationships with employees, vendors, building management and internal teams.

• You are hands-on, practical and comfortable taking ownership of day-to-day issues independently.

• You can manage multiple priorities in a fast-paced environment while maintaining a high standard of organisation and attention to detail.

• You have experience planning and delivering events or community activities, with a creative eye and strong logistical skills.

• You are comfortable coordinating invoices, suppliers, administrative records and office-related budgets.

• You are confident in using digital tools and collaborating with IT on workplace needs.

• You are fluent in English; German at C1 level for working with local vendors and service providers.

• You are based in Berlin and able to work onsite for 20 hours per week.

What you get

• Work on digitalizing core operating systems for food distributors, automating orders, sales and payments in a system that still largely runs on calls and spreadsheets.

• Work with an AI product with proven product–market fit, already embedded in distributor workflows and directly affecting order accuracy, speed, and margins.

• Join a global team across 6 countries and 40+ nationalities, building a company that has raised $300M+ and reached unicorn status (~$1.2B valuation) with the ambition to define this category end-to-end.

• In return, you get real ownership, equity, and the support to do your best work, including competitive compensation, health and wellbeing support, and long-term benefits like a sabbatical (all localized by office).

• Collaborate with people who want to own outcomes in a messy, real-world system and make it work at scale.

If you want to work on real problems, take ownership, and raise the bar, we should talk.

Choco is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.