[{"@context":"https://schema.org","@type":"JobPosting","title":"Internship Sequencing Service & Support EMEA-LATAM - AXELIOS 1","description":"

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Your Department

Are you curious about sequencing technologies, artificial intelligence and how innovative laboratory solutions are successfully introduced and supported across different countries?

You will join our EMEA Sequencing Support organization, which brings together technical and application expertise to support the introduction of the new AXELIOS 1 Sequencing Platform across the region.

Based at the Regional Customer Support Center in Mannheim, our teams support Roche organizations across EMEA. We work closely with colleagues from Field Service, Field Applications, Global Customer Support and Product Development to help establish effective and scalable customer support structures.

During your internship, you will gain insights into next-generation sequencing, regional customer support and the launch of a new platform. You will contribute to defined projects, collaborate with regional and global experts and support the development of structures, tools and processes that enable our specialist teams.

In this role, digital innovation includes exploring how AI, data-driven approaches and digital collaboration tools can improve technical and application support, knowledge sharing and operational efficiency.

Your contribution will help shape how Roche teams are prepared, connected and supported throughout the introduction and ongoing support of this new sequencing technology.

Your Opportunity

This internship combines sequencing technology, customer support, digital innovation, process development and international project work.

Depending on your background and interests, you will have the opportunity to:

contribute to the introduction of a new sequencing platform across the EMEA region
gain insights into how technical and application support organizations operate
support the development of regional support processes and collaboration models
explore AI-supported approaches for knowledge management, information retrieval and operational improvement
analyze experiences and feedback from installations, training activities and support cases
help turn lessons learned into reusable standards, tools and resources
work on your own defined project or work package
collaborate with experts from different countries and functions
understand how a complex laboratory platform is supported throughout its lifecycle

Your Responsibilities

As an intern, you will support the Technical Support and Application Support teams with project-based, analytical and organizational activities. Your responsibilities may include:

Supporting projects related to the regional introduction and support of the AXELIOS 1 Sequencing Platform
Supporting the planning, coordination and documentation of installations, training activities and support initiatives
Collecting, structuring and analyzing feedback and lessons learned from regional activities
Translating expert input into clear and reusable guidelines, checklists, knowledge articles and team resources
Identifying potential use cases for generative AI and other digital tools within customer support
Creating and maintaining project trackers, status overviews and management summaries
Supporting communication and knowledge sharing across regional and global teams
Contributing to the continuous improvement of support processes and ways of working

Your Profile

You are currently enrolled in a bachelor’s or master’s degree program or are completing a gap year between your bachelor’s and master’s studies.
You are studying natural sciences, biotechnology, bioinformatics, engineering, medical technology, data science, business informatics, business administration or a comparable subject.
You are interested in sequencing technologies, customer support, digital tools and the improvement of operational processes.
You enjoy combining analytical thinking with practical problem-solving.
You are able to quickly understand complex topics and communicate them in a clear and structured way.
You work independently, reliably and with a proactive mindset.
You enjoy collaborating with people from different backgrounds, countries and areas of expertise.
You are comfortable using digital collaboration tools; experience with Google Workspace is a plus.
You have very good English skills. German language skills are an advantage.

Previous experience in next-generation sequencing, customer support, process improvement or artificial intelligence is welcome but not required. Programming skills are beneficial but not a prerequisite. More important to us are your curiosity, willingness to learn and motivation to contribute.

We look forward to receiving your application and to shaping the support of an exciting new sequencing technology together.

Deine Vorteile

Flexible Zeiteinteilung
2268 € Vergütung im Monat für ein Vollzeitpraktikum
Vernetzung mit anderen Studierenden (online/offline)
Ermäßigte Preise (-50 %) in unserer Kantine
Fitnessstudio auf dem Roche Campus
Weiterbildungsmöglichkeiten und spannende Gastvorträge
Möglichkeit der Unterbringung im Roche Boardinghaus
Gut organisierte Verkehrsanbindung nach München mit unserem Roche-Shuttle

Deine Bewerbung

Denke daran, daß sich dieses Praktikum an Studierende (m/w/d) bei laufender Immatrikulation während des gesamten Zeitraums des Praktikums richtet oder alternativ an Personen in einem maximal einjährigen Gap-Year (zwischen Bachelor und Master Studium), wo es schriftlich nachgewiesen werden kann, auf welcher Universität/Hochschule und genau wann (Monat/Jahr) innerhalb eines Jahres die Studien fortgesetzt werd

Your contact to us! With people. For people.

Do you need further support?

Please have a look at our FAQs, you will find them via https://careers.roche.com/global/en/faq.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.

","datePosted":"2026-07-14T00:00:00.000Z","validThrough":"2026-08-13T00:00:00.000Z","employmentType":"FULL_TIME","hiringOrganization":{"@type":"Organization","name":"Roche"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Mannheim","addressCountry":"DE"}},"identifier":{"@type":"PropertyValue","name":"Roche","value":"workday_roche_202607-117518"},"directApply":false,"url":"https://roche.wd3.myworkdayjobs.com/roche-ext/job/Mannheim/Internship-Sequencing-Service---Support-EMEA-LATAM---AXELIOS-1_202607-117518-4"},{"@context":"https://schema.org","@type":"JobPosting","title":"Information Expert - Material Master Management (m/w/d)","description":"- The client Roche Diagnostics GmbH in Mannheim is one of the largest biotechnology centers in Europe and, in addition to its excellent market positioning, offers an exciting working environment\n\n### Ihre Vorteile:\n\n- Annual leave entitlement of 30 days during the assignment\n- Support throughout the entire application process\n- Ongoing support during the project by our team\n- Varied work in a renowned company\n- Very attractive employee referral bonuses\n- Pleasant working environment\n\n### Ihre Aufgaben:\n\n- Support the implementation, execution, and governance of business processes (Business Process Management)\n- Collaborate closely with cross-functional stakeholders across Regulatory, Quality, Finance, Commercial, Supply Chain, and IT\n- Contribute to Data Management and Data Governance initiatives to ensure high data quality\n- Act as first-level support for business-related system issues and process inquiries\n- Proactively identify risks and improvement opportunities in master data-driven processes\n- Support the execution of mass data updates (mass changes) in enterprise systems\n- Analyze and resolve data-related issues to maintain operational efficiency\n- Ensure data consistency, integrity, and compliance across systems and processes\n- Track and manage incident resolution, including stakeholder communication and status updates\n- Drive continuous process improvement (CPI/KVP) across business and data management activities\n\n### Ihre Qualifikationen:\n\n- Bachelor's or Master's degree in Business Administration, Economics, Industrial Engineering, or Business Informatics\n- Proven experience in Master Data Management (MDM), Data Governance, IT, Supply Chain, or Regulatory environments\n- Relevant experience in data- or process-driven roles\n- Hands-on experience with SAP systems and enterprise data environments\n- Strong understanding of business processes and data lifecycle management\n- Knowledge of data quality, data integrity, and compliance requirements\n- Analytical mindset with the ability to solve complex data and process-related issues\n- Strong stakeholder management and cross-functional collaboration skills\n- Fluent in English (written and spoken)\n- High level of accuracy, reliability, and structured working approach\n\n### Über Hays:\n\nDer Bereich IT ist unsere Kernkompetenz, auf deren Grundlage sich Hays entwickelt hat. Wir sind das größte privatwirtschaftlich organisierte IT-Personaldienstleistungsunternehmen in Deutschland und haben für jede Karrierestufe das passende Angebot - egal ob Sie an Vakanzen in agilen KMUs oder starken DAX-Konzernen interessiert sind. Wir beherrschen die komplette IT-Klaviatur von Support bis zur Softwarearchitektur oder Digitalisierung - dank unseres umfangreichen Portfolios ist für jeden etwas dabei. So konnten wir in den vergangenen Jahrzehnten im Rahmen einer Life-Long-Partnerschaft unzählige Fach- und Führungskräfte aus der IT dabei unterstützen, die Weichen für eine erfolgreiche Karriere zu stellen. Unser Beratungsteam ist spezialisiert und somit in der Lage, auf Ihre Wünsche und Vorstellungen einzugehen und Sie auf Bewerbungsgespräche und Vertragsverhandlungen bestens vorzubereiten. Probieren Sie es aus und erfahren Sie, was der Markt Ihnen zu bieten hat - völlig kostenfrei, diskret und unverbindlich! Wir freuen uns auf Sie.","datePosted":"2026-06-26T00:00:00.000Z","validThrough":"2026-07-26T00:00:00.000Z","employmentType":"FULL_TIME","hiringOrganization":{"@type":"Organization","name":"Hays Professional Solutions GmbH"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Mannheim","addressCountry":"DE"}},"identifier":{"@type":"PropertyValue","name":"Hays Professional Solutions GmbH","value":"ba_13319-883107/1_615180LS-S"},"directApply":false,"url":"https://www.arbeitsagentur.de/jobsuche/jobdetail/13319-883107%2F1_615180LS-S"}]

English-Speaking Jobs in Mannheim

Job listings

Internship Sequencing Service & Support EMEA-LATAM - AXELIOS 1

Information Expert - Material Master Management